Frequently Asked Questions (FAQ)

01

What are the check-in and check-out times?

  • Check-in: from 14:00
  • Check-out: until 11:00

    Early check-in or late check-out may be possible; please contact reception.
02

When is the reception open?

The reception desk is open 24/7.

03

Is breakfast included in the rate?

No. We don't provide breakfast but we recommend you to visit our restaurant Cathedral Café, Týnská 11 - Praha 1, just 4 minutes by walk from Golden.

 

There you can have your morning coffee and perfect breakfast, which is NOT INCLUDED in price. Our receptionist will introduce you special 10% discount card.

04

What are the quiet hours?

Quiet hours are 22:00–07:00. Please respect other guests during this time.

05

Is smoking allowed in the apartments?

No, all rooms are strictly non-smoking. Thank you for understanding.

06

Can I bring a pet?

Yes. Pets are allowed for a fee of 250 CZK or 10 EUR per night.

07

Is a damage deposit required on arrival?

Yes. A refundable deposit from 3000 CZK / 120 EUR may be required on arrival (depending on room category). Payable in cash (EUR or CZK) or by credit card.

08

What are the child policies?

  • Children up to 3 years stay free (baby cot available on request).
  • Children up to 5 years stay free when using existing beds.
09

What are the conditions for booking more than one room?

For bookings of 2 or more rooms, different conditions and additional fees may apply.

10

Is Wi‑Fi available?

Yes, complimentary Wi‑Fi is available in all rooms and throughout the property.

11

What services can you arrange?

  • Bouquet, wine or prosecco in the room
  • Taxi reservations
  • Car rental
  • Laundry
  • Iron and ironing board loan
  • Baby cot loan
  • Luggage storage
12

Where can I park?

Rudolfinum Parking - open-air parking, secure and guarded 24 hours per day. Parking is located just 7 minutes from Golden Prague Rooms. The price is 700 CZK per day, the reservation is not needed in advance.

 

Residence Bene – underground parking, secure and guarded 24 hour per day. Parking is located just 5 minutes from Golden Prague Rooms. The price is 650 CZK (26 EUR) per 1 day. Unfortunately, the capacity is limited at this parking. If you wish this parking, together we will check the capacity on the day of your arrival - we cannot guarantee for 100% that there will be free parking places. Booking in advance is not possible - it depends on the capacity situation on the day of your arrival.

 

In front of our property and in the nearby streets are blue zones where you can't park there.

Our receptionist will be help you with parking possibilities. Thank you for your understanding.

13

How does public transport in Prague work?

Public transport in Prague is widely considered one of the best and most reliable systems in the world. As of 2026, the system (known as PID – Prague Integrated Transport) has introduced updated fares that prioritize digital payments.

Everything—Metro, Trams, Buses, Trains (within Prague), Ferries, and the Petřín Funicular—operates under a single ticket system


Tips for Travelers
  • Download the "PID Lítačka" App: It is the easiest way to buy tickets, search for connections, and see live delays.
  • Contactless Payment: Every tram and bus in Prague is equipped with a terminal (usually orange) where you can buy a ticket directly with your credit/debit card.
  • Don't "Black Ride": Ticket inspectors wear plain clothes and show a small metal badge. Fines for traveling without a valid ticket are 1,200 CZK if paid on the spot.
14

How do I get to Golden Prague Rooms from the airport, train station or bus station?

  • Public Transport from the Vaclav Havel Airport Prague: more info here.
  • Main Train Station / Praha Hlavní nádraží: more info here.
  • Main Bus Station Florenc: more info here.
15

Where is Golden Prague Rooms located and what’s nearby?

Golden Prague Rooms is located in the heart of old Prague, in the historic Josefov district – the former Jewish quarter. It is the oldest and liveliest part of Prague, surrounded by monuments, cafés, and an authentic atmosphere.
The location is more than perfect, everything is within walking distance, so you save on transportation.

 

Thanks to its unique location and intimate atmosphere, Golden Prague Rooms is the ideal choice for those who want to experience Prague, not just visit it.

 

  • Just 2-3 minutes from the entrance is the Spanish Synagogue and the Old Jewish Cemetery.
  • Within 2 minutes you are on Pařížská Street, Prague's "Fifth Avenue." Even if you don't plan on shopping, a walk under the trees between Art Nouveau houses is an experience in itself.
  • In 5 minutes, you can be at Old Town Square with its famous Astronomical Clock or at Klementinum, one of the most beautiful libraries in the world with its Astronomical Tower.
  • How about a romantic stroll by the river? In 3 minutes, you can be at Dvořák Embankment, ideal for an evening walk along the Vltava River. From here, you can see Prague Castle or take a sightseeing boat trip.
  • In 5 minutes, you can reach an oasis of calm where time stands still. An interior with soul, a fairytale garden, and a breakfast that is worth sinning for – visit our café on Týnská Street – Cathedral Café.
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